BANDOW, D.; MATUSZEK, T.; ANDERSON, M. When No Good Deed Goes Unpunished: The Case of the Misprinted Phone Number. American Journal of Management, [S. l.], v. 21, n. 5, 2021. Disponível em: https://articlearchives.co/index.php/AJM/article/view/1577. Acesso em: 20 sep. 2025.