MEIER, E.; DUBOSSON, M. New Challenges on Waiting Lines and Servicescapes During the Covid-19 Pandemic. American Journal of Management, [S. l.], v. 23, n. 1, 2023. Disponível em: https://articlearchives.co/index.php/AJM/article/view/1620. Acesso em: 12 oct. 2025.