The Role of Fairness in Retaining Open Source Software Contributors: An Organizational Justice Framework for Platform Engagement

Abstract

By facilitating open source software (OSS) development online software platforms are constantly contributing to the tremendous growth of open source software. The main purpose of this study is to explore the relationship between volunteer OSS developers and OSS platforms. To achieve the goal, this study proposes a theory that perception of justice about the OSS platform defines the ongoing relationship between OSS platform and OSS developers. Drawing on social exchange theory, the study examines how perceptions of justice in rewarding contributors impact information systems and technology professionals’ engagement with an OSS platform and their intention to contribute to future projects hosted by the OSS platform. The findings reveal that various dimensions of justice significantly affect both engagement and sustained participation intentions among information systems and technology professionals. The research advances open source literature by exploring the relationship between information systems and technology professionals contributing to open source projects and platform organizations, offering valuable insights for platforms seeking to foster long-term, voluntary engagement and enhance their standing within the open-source community.