TIAN, X.; TODOROVIC, J.; TODOROVIC, Z. A Machine-Learning-Based Business Analytical System for Insurance Customer Relationship Management and Cross-Selling. Journal of Applied Business and Economics, [S. l.], v. 25, n. 6, 2023. Disponível em: https://articlearchives.co/index.php/JABE/article/view/6935. Acesso em: 14 dec. 2025.