KOUTROUMANIS, D. A.; DIXON, D. Service Quality and Leadership in the Restaurant Industry Revisited: The COVID and Great Resignation Effect. Journal of Applied Business and Economics, [S. l.], v. 25, n. 6, 2023. Disponível em: https://articlearchives.co/index.php/JABE/article/view/6952. Acesso em: 14 dec. 2025.