VALENCIA, F. J. E.; IBARRA, J. C. R.; MORENO, V. M. D. Study to Determine Qualitative Characteristics in Customer Service Positions in Supermarkets (Super North Case). Journal of Applied Business and Economics, [S. l.], v. 21, n. 7, 2019. Disponível em: https://articlearchives.co/index.php/JABE/article/view/882. Acesso em: 15 sep. 2025.