Quantitative and Qualitative Measures to Assess Organizational Inclusion: A Systematic Review

Abstract

An increase in workforce diversity emphasizes the value of testing approaches that assess workplace inclusivity. On conducting a systematic review of quantitative and qualitative measures used to evaluate organizational inclusion, a total of fifteen articles comprising eight measures, two models, and one framework were identified. Five common themes included: equal treatment from peers and supervisors; inclusion promoted at an organizational level; empowerment; uniqueness recognized and valued; and belongingness. This review supports the rationale for creating a new scientific process to support organizational efforts to reconfigure existing talent assets to navigate culturally-fluid business landscapes comprised of an increasingly diverse American workforce.