WILLIAMS, C.; MOORE, E.; WILLIAMS, C.; JONES, R.; BELL, R. L.; HOLLOWAY, R. Using an Integrated System Approach to Manage Conflict. Journal of Leadership, Accountability and Ethics, [S. l.], v. 16, n. 4, 2019. Disponível em: https://articlearchives.co/index.php/JLAE/article/view/3835. Acesso em: 25 dec. 2025.