WAKEFIELD, V.-N. T. Leadership Characteristics as Predictors of Juran Trilogy Principles and Influence on Leaders’ Business Decisions. Journal of Leadership, Accountability and Ethics, [S. l.], v. 20, n. 3, 2023. Disponível em: https://articlearchives.co/index.php/JLAE/article/view/5969. Acesso em: 11 oct. 2025.