Service Quality and Share-of-Wallet as Predictors of Loyalty: Examining the Intermediating Impact of Satisfaction, Trust, and Commitment in the Retail Industry. Journal of Marketing Development and Competitiveness, [S. l.], v. 12, n. 4, 2018. Disponível em: https://articlearchives.co/index.php/JMDC/article/view/4507. Acesso em: 10 aug. 2026.