Jensen, Daniel H., Matthew A. Houseworth, and Mary S. McCord. “Implementing Lean Six Sigma Principles in a Non-Standardizable Industry: The Case of Springfield Auto Collision”. Journal of Management Policy and Practice 18, no. 2 (September 1, 2017). Accessed July 7, 2024. https://articlearchives.co/index.php/JMPP/article/view/3571.