Kunkel, Danylle, Adrienne Means-Christensen, and Vernard Harrington. “Incivility: Is It All Just Perception? Identifying the Differences in Intensity and Frequency of Perceived Uncivil Behavior”. Journal of Organizational Psychology 19, no. 3 (July 31, 2019). Accessed December 12, 2025. https://articlearchives.co/index.php/JOP/article/view/4411.