HORNE, J. R. The Nine Critical Questions Managers Should Ask – A Proposal for Evaluating Organizational Efficiency. Journal of Strategic Innovation and Sustainability, [S. l.], v. 11, n. 1, 2016. Disponível em: https://articlearchives.co/index.php/JSIS/article/view/4716. Acesso em: 7 jul. 2024.