Independence or Convenience? A Stylist's Decision

Abstract

This critical incident prompts students to analyze a real-life dilemma faced by a skilled worker. Taylor is a hair stylist who has always worked as an independent contractor, paying booth rent to a salon. The owner of her current salon has just announced plans to implement a commission based business model, and stylists (like Taylor) have three weeks to decide whether they will change to the commission model and become employees of the salon or remain independent contractors. Taylor has been provided information about the quota system and other operating guidelines of the commission based model. She must consider the potential advantages and disadvantages of becoming a commission employee or remaining an independent contractor.