Processes at the Core of the Organization

Abstract

The world is changing. We are at an inflexion point to a ‘New Normal’ and the way we do things will most probably change: new business models, market context and customer needs. Thus, we have a major opportunity to transform ourselves and our organizations, not just to survive, but also to be prepared for what will be next and beyond. This paper proposes how to integrate strategy and operation towards a successful execution. Theory and practical is combined and a real transformation case study is presented. Improvement, evolution and transformation are imperative now.