Building an Inclusive Workforce Through Ownership in Crises

Abstract

This study develops a process of how organizations can build an inclusive workforce by addressing fundamental challenges of the society, which were made even more apparent by the COVID-19 pandemic. Societal challenges are examined through the lens of psychological ownership theory. This theory is also used to derive organizational practices to confront the societal challenges through managerial support for employee ownership. Job and work design, communication, training and development, and compensation and benefit practices can be implemented to create leadership opportunities for minorities and women, and inclusive and equitable workplace conditions beyond a crisis. Eventually, the entire organization can benefit.