Managing Authentic Experience in the Hypermodern Economy: Sociological and Philosophical Foundations

Abstract

Modern experience economy is about buying and selling experiences, to make intimate experiences and search for customer satisfaction the driving motor of capitalist economies. The concept of authentic experience has become central to management and management philosophy. The paper discusses some foundational aspects of the concept of authentic experience in the framework of the experience economy as a social reality of late modernity. The aim is to elaborate the problem whether it is possible to create deliberately authentic experience in business organizations that have the aim of making profits as a part of their efforts to satisfy search for authenticity.