Using Appreciative Inquiry to Manage Generation Y

Abstract

Organizations and their managers constantly look for various approaches to improve, energize, and engage employees, including Generation Y. As a management approach, Appreciative Inquiry (AI) can improve leadership development within an organization and the level of engagement from all levels of personnel. AI focuses on positive change within an organization or business. Through the use of AI, managers gain another tool to encourage employees’ active participation within the organization. AI’s focus on engagement and active participation utilizing the strengths of the intergenerational workforce stand as examples of AI’s utility when managing members of Generation Y. Organizations utilizing AI have experienced positive and effective change with their Generation Y employees.