Organizational Factors in Human-System Interaction Assessment Scale (OF-HSI)

Abstract

In the current office environments, organizations have adopted practices, which were named Organizational Factors, in which the new technologies are used as accessory element of work organization for obtaining results. The objectives of the study were (a) to identify and conceptualize the organizational factors; and (b) to develop and validate an instrument for its assessment. The sample was of 118 workers of both sexes, in consultantship functions, allocated in a financial institution in Brazil. The results showed that the developed instrument opens wide range of application, both in further research as to aid in the management of productive processes.