The Effects of Emotional Intelligence on Communications and Relationships

Abstract

Possession of interpersonal and intrapersonal competencies may explain why some managers are more successful than when their technical skills are not as superior or in fact may be at a lower level. It can also explain how some managers are able to develop better relationships and communicate more effectively with little effort or motivate others with relative ease. Emotional intelligence (EQ) is the ability to analyze and control your own emotions and behaviors to achieve a more positive interpersonal outcome at home and at work. EQ focuses on stress diffusion that eliminates emotional hijacking, personality profiling, self- esteem analysis and pro-active listening.